To be sure. As a business owner, you have the ability within the dashboard to customize everything in the menu. Do you want us to do it? No problem, we just ask for a processing time of 2 business days. Of course, you pay nothing for this.

For installation, send your menu to us. We make sure the menu is ready in advance. After that, you can easily create and customize your menu via the Onesix. Can't figure it out by yourself? Our support team will always help you step by step.

Onesix offers standard stock photos. Would you like to use your own product photos? Then you can provide them yourself and we can add them for you in the Onesix Dashboard. This makes your menu more attractive and clearer for your guests.

Nope, never :)

We only ask for 2 business days processing time. If you can't wait for that, you can always get started yourself via the Onesix Dashboard.

The Kiosk is easy to install and it usually takes 20 to 30 minutes. You don't need any experience with computers or installations. Just scan the QR code on the package and follow the step-by-step videos. Then we'll schedule a brief phone call to check that everything is working properly.

Want us to handle the installation? No problem, we're happy to come by. Installation costs are listed on the pricing page.

Through the Kiosk , upselling is easy and effective. Our system has proven in millions of orders that automated (AI-driven) upselling works: the right questions are asked at the right time. As a result, customers are more likely to order extras, such as sauce, a drink or dessert.

Yes, Onesix offers integrations that allow you to link the Kiosk to your existing POS systems. This way all orders and payments run smoothly and clearly. Learn more about the integrations here.

Certainly, we can link to Epson and Star printers. If you have one of these printers, we can connect to that and print receipts on it.

The Kiosk does not have a standard receipt printer, as orders are automatically displayed by name, via coaster or table number. Still want a receipt? Then you can enable QR codes so guests can easily scan and print their receipt. It saves money, paper and a lot of headaches because experience shows that printers are often not refilled or break down.

Yes, you can place the printer flexibly, for example near the kitchen or the bar, so that orders from the Kiosk or the Cashier will go directly to the right place. You can set which products go to which printer in our Dashboard.

With your Onesix Kiosk , in addition to the self ordering Kiosk , you also receive additional equipment, such as a tablet for order overview and a receipt printer so that all orders go through properly. Optionally, you can add an Onesix Cashier for a complete all-in-one solution. Please note that the tablet remains the property of Onesix and is on loan for as long as the partnership runs. Upon termination of the partnership, we ask that you return the tablet .

Yes, cash payment is always available at both our Kiosk and Cashier. So your customers can pay in their preferred way.

The system cannot be used without a transaction. It is active and usable when an order or payment is made.

In addition to the Kiosk , we also have the Online Kiosk, which allows guests to easily order via QR codes. There is also the Onesix Cashier, an all-in-one solution that allows you to take orders directly.