For sure! As a business owner, you can tweak everything in the menu from the dashboard. Want us to handle it? No sweat, we just need 2 business days to process it. And of course, it won't cost you a thing.

For the installation, just send us your menu. We'll make sure it's all set up beforehand. After that, you can easily create and adjust your menu via the Onesix dashboard. If you get stuck, our support team is always here to help you step by step.

Onesix offers standard stock photos. Want to use your own product photos? You can send them over, and we'll add them to the Onesix Dashboard for you. This makes your menu more appealing and easier for your guests to navigate.

Nope, never :)

We just need 2 business days to process it. If you can't wait, you can always do it yourself via the Onesix Dashboard.

The Kiosk is easy to install, and it usually takes 20 to 30 minutes. You don't need any experience with computers or installations. Just scan the QR code on the packaging and follow the step-by-step videos. After that, we'll schedule a quick phone call to check if everything is working properly.

Want us to take care of the installation? No problem, we're happy to come by. The installation costs are listed on the pricing page.

Upselling is easy and effective via the Kiosk. Our system has proven with millions of orders that automated (AI-driven) upselling works: the right questions are asked at the right time. This means customers are more likely to order extras, like sauce, a drink, or a dessert.

Yes, Onesix offers integrations that allow you to connect the Kiosk to your existing POS systems. This ensures that all orders and payments run smoothly and are easy to manage. You can find more information about the connections here.

Sure, we can connect with Epson and Star printers. If you have one of these printers, we can connect to it and print receipts.

The Kiosk doesn't have a standard receipt printer because orders are automatically displayed by name, via coaster or table number. Still want a receipt? Then you can enable QR codes so guests can easily scan and print their receipt. It saves money, paper, and a lot of headaches because experience shows that printers are often not refilled or break down.

Yep, you can place the printer wherever you like, like near the kitchen or bar, so orders from the Kiosk or Cashdesk go straight to the right place. You can set up in our Dashboard which products go to which printer.

With your Onesix Kiosk, you'll also get extra equipment besides the self ordering Kiosk, like a tablet to keep track of orders and a receipt printer to make sure all orders come through properly. You can optionally add an Onesix Cashdesk for a complete all-in-one solution. Please note: the tablet remains the property of Onesix and is loaned out for as long as we work together. When the collaboration ends, we'll ask you to return the tablet.

Yes, you can always accept cash payments with both our Kiosk and Cashdesk. This way, your customers can pay the way they want.

The system can't be used without a transaction. It's only active and usable when an order or payment is made.

In addition to the Kiosk, we also have the Online Kiosk, which allows guests to easily order via QR codes. There is also the Onesix POS system, an all-in-one solution that allows you to take orders directly.