See how operators grow their business with Onesix.
We chose the Onesix Kiosk to handle the growing customer flow faster and without errors. We have two locations in shopping centres and were looking for a scalable solution that speeds up service and improves the guest experience. Since installing the Kiosks, throughput is faster, queues move more smoothly and orders go digitally and error-free straight to the kitchen. Our team now focuses more on service and quality.
Revenue has increased because customers order more through the Kiosk. The average order value went up thanks to the logical flow and the visibility of extras and combos. The dashboard is clear and intuitive. We easily make adjustments ourselves, from the menu to reports. That works great in practice.
The collaboration with Onesix is excellent. They respond quickly, think along and resolve issues properly. Communication is transparent and updates go smoothly. You can tell the product was developed by people who truly understand the hospitality industry.
Hamza Aweimer
Kiki's Kitchen
We chose the Onesix Kiosk for its modern look & feel, extensive features and smart upsell options via the back office. The system is user-friendly and fits well with our goal to automate more and improve the ordering process.
After a successful pilot at two locations, Onesix now runs at all our franchises. There were some challenges in the beginning, but thanks to the great collaboration and fast communication with the Onesix team, everything runs smoothly now.
Since the Kiosks have been in use, we see clear improvements, especially at locations with multiple Kiosks: lower staff costs and a higher average order value thanks to the upsell features.
Karim Akrouni
Burger 'n Shake
A few years ago we switched to Onesix Kiosks and it turned out to be an excellent choice. What immediately appealed to us was that you can enter the customer's name with the order. A small detail, but it makes the experience more personal and the ordering process much smoother.
The installation went smoothly. Thanks to the 30-day trial period, we could test the system extensively without risk. The contact with Onesix was pleasant from the start: always friendly, fast and professional. That gave us confidence right away.
Since the Kiosks have been in use, we notice that the average order value has increased, we sell more boosters and combos and the staff is relieved. They can now focus better on preparation and advising customers, without long queues forming.
We have hardly had any problems, but when something comes up, it is always resolved quickly and properly.
Charles
Zest Fresh Juices
Work faster, more revenue and a better experience for your guests. Discover how operators tackle it with Onesix.
"The product fully met my expectations and even more. A reliable company where I will definitely order again."
Mo Rashid
"Great advice and help installing our Kiosk. Now our guests can quickly place their order during busy times."
Paul Peters
"It's a pleasure to work with a company that values both quality and customer focus. I can wholeheartedly recommend OneSix."
Mouhcine Darih
"Great system, looks good and works well, and the support is excellent. A real asset during busy peak times."
Quincy Brown
"What an amazing concept OneSix has built. It takes the pressure off our staff for quick transactions and customers are served faster!"
Nick Bosschert
"Content management is simple and efficient, allowing us to quickly respond to changes or promotions. Onesix's service is fast and personal."
Nanu Sin
"Clear and transparent communication. The kiosk fits like a puzzle piece, is a great addition, and it's an organisation we enjoy working with."
Orhan Bingul
"Things occasionally go wrong but it gets picked up and resolved very quickly via the app. Even in the middle of the night things get sorted fast!"
Charles Houtveen
"Working with Onesix was a great experience. They think along, communicate clearly and always keep their promises."
Noor Abed
"An awesome organisation that keeps innovating and is very customer-friendly. I can only recommend Onesix to hospitality operators."
Joachim Otten
"Their software is so good and makes it easy for customers to place an order. No matter what time you send a message, they respond within 5 minutes."
Mohammad Shiraz
"It seems like these people never sleep — they're always available and ready to help whenever needed."
JUNE TEA
"I'm extremely happy with the excellent service and the great performance of the wall kiosks. When I have questions, they respond very quickly."
Talip
"Average order value up by more than 60%! The product development is above the market average."
R Wit
"I don't have to worry about taking orders anymore. This allows me to fully focus on customer throughput."
Putri Wulan Sari
"Revenue increase immediately noticeable because upselling happens automatically and 'seeing food makes you hungry'. I'm super satisfied!"
Salem A.
"Their software solutions are both innovative and reliable and have significantly contributed to improving my business operations."
M. L.
"They are incredible at after-sales service!"
Sam Saffari
"I can only say that Onesix is a fantastic company. I've been in touch with the service desk regularly and even with Ivo late in the evening."
Albert Armanious
"The Onesix kiosks work extremely well. The team is easy to reach and the service matches what they represent."
Kristel Schulte
"Very customer-friendly company with very driven employees. The Kiosk is great; you can fully customise it yourself."
Ballorig Lelystad
"The kiosk is quite complete, with the necessary hardware and software features for the hospitality industry."
Gembira Almere BV
"It works very well and Onesix's service is excellent. The price is attractive compared to other suppliers."
A Atef
"The Onesix system helped us achieve a more effective and efficient ordering process. On busy days we need one fewer person."
Lucas
"The ease of use is great. It can replace a staff member and generate extra revenue."
Danny
"When I'm not at the shop, I can easily and clearly view everything down to the second via the online dashboard."
Rachaila Habib
"Customers have more time to choose products. That's how you really make more profit."
X. Zhou
"They deliver well-functioning and affordable ordering kiosks. Self-service that saves costs, generates revenue and serves customers faster."
Dennis van Leeuwen
"It takes the pressure off staff and provides better upsells. Even shy customers prefer ordering on a kiosk."
Rens Geisterfer
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